Welcome to Bison International

Privacy Policy

Effective Date: 5 September 2026
Last Updated: 5 September 2026

Bison International (“Bison International”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting or using our website, bisoninternational.ae (the “Website”).

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information obtained through our Website and related communication channels.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Bison International is an industrial engineering and technology solutions company based in Dubai, United Arab Emirates.

Our activities include industrial engineering, industrial machinery and equipment, industrial plant development, MEP engineering, HVAC solutions, project and planning management, procurement and supply management, technical consulting, plant modernization and related industrial solutions.

Website: bisoninternational.ae
Email: sales@bisoninternational.ae
Telephone: +971 50 968 1558
Location: Dubai, United Arab Emirates

For privacy-related questions or requests, please contact us using the email address above.

2. Information We May Collect

Depending on how you interact with our Website, we may collect the following categories of information:

A. Information You Provide Directly

When you contact us, request a quotation, submit an enquiry, request information, or communicate with us, we may collect:

Name
Company/organization name
Job title or designation
Email address
Telephone/mobile number
Country and location
Business requirements
Project details
Information contained in your enquiry or correspondence
Any other information you voluntarily provide

Please do not submit confidential, sensitive, or proprietary information through a website enquiry form unless it is necessary for us to respond to your request.

B. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Approximate geographic location
Pages visited
Time spent on pages
Referring website
Date and time of access
Website interaction and usage information

This information may be collected through server logs, cookies, analytics technologies, and similar technologies.

3. How We Use Your Information

We may use personal information for legitimate business purposes, including:

Responding to enquiries and requests
Providing quotations and proposals
Understanding your industrial or project requirements
Communicating with prospective and existing customers
Providing products, services and technical information
Managing customer and supplier relationships
Providing technical support
Processing business communications
Improving our Website and services
Understanding Website usage and performance
Preventing fraud, misuse, unauthorized access and security incidents
Maintaining Website security
Complying with applicable legal and regulatory requirements
Establishing, exercising or defending legal rights
Sending business-related communications where permitted by applicable law

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

4. Legal Basis for Processing

Where applicable, we process personal information on one or more of the following bases:

Your consent
Performance of a contract or steps taken at your request before entering into a contract
Compliance with legal or regulatory obligations
Protection of legitimate business interests
Protection of the rights, safety or security of individuals
Performance of a task or purpose permitted under applicable law

Where processing is based on consent, you may withdraw your consent subject to applicable legal requirements and limitations.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand Website traffic, remember preferences, and support Website security and performance.

Cookies may include:

Essential Cookies

These may be necessary for the Website to function properly and securely.

Analytics Cookies

These may help us understand how visitors use our Website, such as which pages are visited and how users interact with the Website.

Functional Cookies

These may remember certain preferences or settings.

Marketing or Advertising Cookies

If used, these technologies may help us measure marketing campaigns or deliver more relevant communications.

Where required by applicable law, we will obtain appropriate consent before placing non-essential cookies on your device.

You can also control or delete cookies through your browser settings. Disabling certain cookies may affect Website functionality.

6. Third-Party Services

We may use third-party technology providers to operate, secure, analyze, maintain, or improve our Website and business operations.

These providers may include, where applicable:

Website hosting providers
Website analytics providers
Email and communication platforms
Customer relationship management systems
Cloud service providers
Cybersecurity providers
Advertising and marketing platforms
Website development and maintenance providers

Such third parties may process personal information only as necessary to provide their services to us and subject to appropriate contractual or legal safeguards.

We do not sell your personal information to third parties.

7. Sharing of Personal Information

We may disclose personal information where reasonably necessary to:

Our employees and authorized representatives
Professional advisers and consultants
Technology and service providers
Website hosting and infrastructure providers
Business partners involved in fulfilling your request
Contractors or suppliers involved in providing requested services
Government authorities, regulators, courts or law-enforcement agencies where legally required
Other parties where disclosure is necessary to protect our legal rights, property, security or legitimate business interests

We seek to ensure that personal information is shared only where there is an appropriate legal basis and where reasonable safeguards are in place.

8. International Transfers

Because Bison International may work with international customers, suppliers, technology providers and business partners, personal information may, where necessary, be processed or transferred outside the United Arab Emirates.

Where applicable, we will take appropriate measures to ensure that international transfers and processing are carried out in accordance with applicable UAE data protection requirements and other applicable laws.

9. Data Security

We take reasonable technical and organizational measures designed to protect personal information against:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
Accidental or unlawful processing

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

Providing requested services
Maintaining business and customer records
Meeting contractual obligations
Resolving disputes
Enforcing agreements
Meeting legal, accounting, tax or regulatory requirements
Protecting our legitimate business interests

When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

11. Your Privacy Rights

Subject to applicable UAE law and any relevant legal limitations, you may have rights relating to your personal information, including the right to:

Be informed about the processing of your personal information
Request access to personal information held about you
Request correction of inaccurate or incomplete information
Request deletion or erasure where legally applicable
Request restriction or cessation of certain processing where applicable
Withdraw consent where processing is based on consent
Object to certain types of processing where applicable
Request information about how your personal information is processed
Raise a complaint regarding the processing of your personal information

These rights may be subject to legal, regulatory, contractual, or other applicable limitations.

To exercise a privacy right, contact:

Email: sales@bisoninternational.ae

We may need to verify your request before taking action in order to protect your information and prevent unauthorized requests.

12. Marketing Communications

If you provide your contact information to Bison International, we may use it to communicate with you about:

Products and services
Industrial machinery
Engineering solutions
Project opportunities
Technical information
Company updates
Business offers and relevant services

Where required by applicable law, we will obtain appropriate consent before sending direct marketing communications.

You may request that we stop sending marketing communications by contacting us at sales@bisoninternational.ae or by using an unsubscribe mechanism included in the communication, where available.

Please note that you may still receive essential transactional or service-related communications where necessary.

13. Third-Party Websites

Our Website may contain links to third-party websites, platforms, social media services, or other external resources.

Bison International is not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policies of any external website you visit.

14. Children’s Privacy

Our Website and services are intended primarily for businesses, professionals and industrial customers.

We do not knowingly collect personal information from children for the purpose of providing our business services.

If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

15. Business and Corporate Transactions

If Bison International undergoes a merger, acquisition, restructuring, sale of assets, financing, or other corporate transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will remain subject to applicable privacy and data protection requirements.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our business
Changes to our Website
Changes to technology
Changes to applicable laws or regulations
Changes to our data-processing practices

The updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to periodically review this Privacy Policy.

17. Contact Us

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

Bison International
Dubai, United Arab Emirates

Email: sales@bisoninternational.ae
Phone: +971 50 968 1558
Website: bisoninternational.ae

We will make reasonable efforts to review and respond to privacy-related requests within the period required by applicable law.

18. Applicable Law

This Privacy Policy is intended to operate in accordance with applicable laws and regulations of the United Arab Emirates, including applicable UAE data protection legislation.

Where applicable, the UAE Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data (PDPL), together with applicable implementing regulations and other relevant legislation, will govern the processing of personal information.

Nothing in this Privacy Policy limits any mandatory rights or protections available to individuals under applicable law.